IT Support & Managed Services, Nigeria
Your team should not be losing hours to IT problems. Zozzah provides responsive, reliable IT support on a monthly retainer, so your business keeps moving and your staff have someone to call when things break.
WHAT WE COVER
Managed IT support services
Remote Helpdesk
Same-day remote support for your staff: software issues, email problems, connectivity faults, account lockouts, logged, tracked, and resolved.
On-Site IT Support
Scheduled visits and emergency call-outs for hardware failures, workstation setup, printer issues, and anything that needs hands on the equipment.
Device & Endpoint Management
We manage your laptops, desktops, and servers: OS updates, antivirus, remote monitoring, and a monthly IT health report.
Backup & Disaster Recovery
Automated backups for your critical business data, tested regularly. If something goes wrong, we restore it within hours, not days.
Cybersecurity Essentials
Firewall configuration, email filtering, phishing awareness training, and basic vulnerability scanning, for real protection without an enterprise budget.
IT Procurement & Setup
We source, configure, and deploy computers, servers, printers, and peripherals: the right equipment at fair prices, ready to work.
RETAINER OPTIONS
Simple, predictable monthly pricing
Business
On-Request
Up to 30 devices. Remote + monthly on-site visit. Priority response.
Request pricing →Enterprise
Custom
Unlimited devices. Dedicated support engineer. 4-hour SLA. Quarterly reviews.
Request pricing →All plans are monthly contracts. No long term lock in. Pricing on request, varies by device count and location.
COMMON QUESTIONS
How is pricing worked out?
Pricing is on request and varies by device count and location, all plans are monthly contracts with no long-term lock-in.
Can I switch plans as my team grows?
Yes. Businesses commonly start on Basic or Business and move to Enterprise as device count and support needs grow.
Do you support remote and hybrid teams?
Yes. Remote helpdesk covers software issues, connectivity faults, and account access regardless of where your staff are working from.
What's covered if hardware actually fails?
On-site visits and emergency call-outs for hardware failures and workstation setup are part of every plan, not an add-on.
THE ZOZZAH DIFFERENCE
IT support that understands Nigeria
Nigerian business conditions, power instability, ISP variability, hardware supply constraints, require IT support that plans around these realities, not a playbook imported from elsewhere.
We maintain local parts stock and ISP relationships in Uyo, and the same pattern repeats across our 20-office network nationwide: local presence, not a call centre reading a script from another country.
About Zozzah →Same-day
Remote response target
4-hr
On-site SLA (Business plan)
24/7
Critical monitoring
Monthly
IT health reports
INTERNATIONAL COMPANIES
In-country IT support for your Nigerian office
Opening or operating a Nigerian office and need local IT support? We work with international companies as their on-the-ground IT partner, nationwide through our 20-office network. See our partnership models for how we structure this engagement.