Your Implementation Partner for Nigeria
Zozzah Technologies delivers your enterprise platform to Nigerian clients, from scoping through go-live and ongoing support: the in-country team you do not have to hire or relocate.
The problem we solve
You have a Nigerian client who needs your platform implemented, but no in-country team. Flying in outside consultants is expensive, complex, and risks poor local outcomes.
What we provide
A Zozzah team, trained and credentialed by your firm, handles the entire Nigerian delivery, client-facing and accountable to both you and the end client.
What you retain
Intellectual property, the client relationship, commercial terms, and the product roadmap. We are the delivery arm, not the owner.
WHAT WE HANDLE
Full-cycle implementation delivery
Requirements & scoping
We map business processes, data structures, and integration requirements into a delivery specification.
System configuration
We configure your platform for Nigerian requirements: currency, tax rules, regulatory fields, and user roles.
Data migration
We migrate client data from legacy systems, spreadsheets, or prior platforms, including cleansing and validation.
Integration work
We connect your platform to Nigerian systems: local banks, NIBSS, ERPs, government portals, and payment gateways.
Training & change management
On-site and remote training for end users and admins, with materials written in context, not from a template.
Go-live support
We are on-site for go-live, managing the transition and resolving issues in real time.
Hypercare & handover
30 to 90 days of intensive post-launch support before moving to standard managed support.
Ongoing managed support
Monthly IT retainer covering system administration, user issues, configuration changes, and escalation management.
SECTORS WE OPERATE IN
Nigerian sectors where we have delivery experience
- Banking and financial services
- Logistics and supply chain
- Manufacturing and FMCG
- Healthcare and pharmaceuticals
- Government and public sector
- Retail and e-commerce
- Telecoms and technology
- Professional services
COMMON QUESTIONS
How do you get trained on our platform?
We request product training from your team, typically a structured onboarding programme. We send relevant team members through certification, and we shadow your existing implementation team on the first project before leading independently.
Who is the client-facing contact?
Zozzah is the face of the implementation in Nigeria. Your client knows they are working with an authorised partner. For escalations above our scope, we loop you in as the product vendor.
How do we structure commercial terms?
Implementation fees are agreed project-by-project, based on scope. We take a fixed-fee or time-and-materials engagement. Ongoing support is structured as a monthly retainer billed to the end client.
What if an implementation requires your product to change?
We document any change requests and route them through your product team via the standard partner channel. We do not modify your product. We configure and extend within the platform's supported scope.
COMPARE MODELS
Is implementation partnership the right model?
Reseller
Right if:
You want us to sell and close your product in Nigeria. We own the sales motion.
Reseller programme →Implementation
Right if:
You have Nigerian clients and need an in-country team to deploy and support the product.
This modelIntegration
Right if:
Your platform needs to connect to Nigerian systems: local banks, NIBSS, government APIs. We build and maintain the connectors.
All partnership models →NEXT STEP
Tell us about your Nigerian clients
Send us a brief on your platform, your Nigerian client pipeline, and what implementation looks like today. We will come back with how Zozzah can step into the delivery role.