Technology Systems for Utility Providers
We build field service software, outage monitoring, and customer support systems for utility providers operating in Nigeria.
WHAT WE BUILD
Technology for utility providers
Field Service Software
Digital job cards and scheduling for field technicians, replacing paper based dispatch.
Outage Monitoring
Systems to log and track outages, so teams know what is down and where before customers start calling.
Customer Support Systems
Support desks and customer portals for billing queries, service requests, and outage updates.
Asset & Network Tracking
Tracking for equipment and network assets across service areas, with maintenance history attached.
Billing Integration
Billing systems connected to usage data and Nigerian payment gateways, built to reduce manual reconciliation.
Managed IT & Networking
IT support and networking for depots, offices, and field teams.
WHY ZOZZAH
Knowing what is down before customers call
Utility customers judge service on how fast problems get fixed and how well they are kept informed. We build outage tracking and customer communication systems around both.
Field service tools, billing systems, and the network they run on come from one team, so nothing gets lost between vendors.
20
Offices nationwide
Own team
Engineers on staff
Nigeria
Based and supported
Field
Connectivity for remote sites
COMMON QUESTIONS
Can you build a system to track outages across a service area?
Yes. Outage monitoring and tracking is core to the systems we build for utility clients.
Do field technicians get digital job cards instead of paper?
Yes. Field service software replaces paper based dispatch with digital scheduling and job tracking.
Can customers check outage status or billing without calling in?
Yes, through a customer portal built to handle billing queries and outage updates.
Do you integrate billing with usage data?
Yes. Billing systems connected to usage data and Nigerian payment gateways are part of what we build.
Running a utility service in Nigeria?
Tell us about your service area and current systems. We will respond with a practical proposal.